Problems we Solve

The OPC Communication & Diction Changer

Gets totally clear on what changes are wanted
Evaluates current diction
Measures impact of poor diction
Works with you to improve poor pronunciation or diction habits
Embeds new habits
Measures results

12 months of weekly meetings by phone = 50 hours
OR 6 Laser Half-days + 4 months weekly

He is clearly understood
Team results improved
He got 3 promotions in 18 months

“Your coaching programmes produced results that were important for me as a manager and for the company. Working with you made a fantastic difference to my personal communication style and to my global career. “ Carlos Ribeiro, when Regional VP, GMAC European Operations

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 2

Does one of your top leaders seriously lack impact or influence when speaking to investors and other stakeholders?

Before working with us:

Reserved, low-key speech style in presenting
Sounded hesitant, unconfident
Excellent background and CV
Seemed to lack authority when presenting

Solution

Communication Style Changer

Gets you totally clear on how to achieve your ultimate vision
Measures impact of current style
Works with you to replace habits that don’t work
Embeds new ones
Measures results

12 months of weekly meetings by phone = 50 hours
OR 3 Laser day Residential + 4 months weekly

Own performance improves because he is grounded and focused
Own productivity improves because he and the organisation are aligned and accountable
Team respect increases because he is confident and clear on vision and values
Team productivity improves

“My coach realised that for me going deeper and addressing the underlying stuff would engage me more and result in more insights and change. I did not want a sticking plaster approach and I didn’t get one.”
KM, CEO, global internet services company

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 3

Do you question your leadership ability? Do you feel stressed by recently revealed demands of your new role and criticism of not being up-to-speed?

Before working with us

Management style is different from peers
Constant criticism from CEO
Needs to be up-to-speed fast
Your team wants a strong leader

Solution

The OPC Leadership Communication Framework

Dashboard Review
6 month programme (weekly phone call sessions)

Own performance improves because he is grounded and focused
Own productivity improves because he and the organisation are aligned and accountable
Team respect increases because he is confident and clear on vision and values
Team productivity improves

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 4

Are personal problems distracting you at work and affecting results?

Before working with us

A family crisis stopped his focus at work
Personal issues created stress
Frozen with fear and anxiety
Suddenly he was overwhelmed by his responsibilities at home and work.

Solution

The OPC Crisis Resolver Framework

3 month programme
rebalances focus and creates quick wins
creates Action Plan
weekly sessions by phone

Clarity and focus returned
Renewed energy
800% ROI

“The coaching raised and sharpened my awareness of the key skills and activities for success in my business. It also provided an immediate testing loop – a rapid-feedback, stress-testing loop – for creativity and ideas to meet business aims.” Matthew Hill, Business Owner, London

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 5

Do your ideas go unheard until someone else promotes them?

Before working with us

They thought her ideas were too whacky
She gave up explaining when they didn’t get it
Someone else proposed the same idea later and it was accepted
She was frustrated at missed opportunities

Solution

The OPC Powerful Influencer

Meaures the impact of your current style
Works with you to replace habits that don’t work
Supports you in embedding new habits
Measures results

She explains more clearly so they get it
Her contributions are valued
The team implements her ideas and gets better results faster
She has increased promotion opportunities

“It’s made me think about how I express myself and get buy in. Before, when I proposed an innovation, very often people didn’t seem to get it so I would give it up. It was very frustrating for me and unproductive for the company. I’ve learnt that it’s up to me to build the bridge not for others to do the work to understand me. Alison gave me feedback on how she experienced my communication too, which I found extremely valuable.” SJ, Senior Banking Executive, London

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 6

Does your fear of making mistakes in English stop you contributing in meetings?

Before working with us

He spoke fluent English at an advanced level
But, he was embarrassed by his mistakes in English
He was afraid to speak in meetings
He lost the moment because he was preparing in his head first
He felt frustrated by his inability to share his experience and ideas effectively

Solution

OPC Powerful English Communication (depending on level of English)

Behaviour Change programme (by phone)
3-day language coaching residential
weekly phone calls to embed new confidence and skills OR
1-week English Language Immersion
3 months Coaching programme (by phone)

He is confident to communicate
He contributes and participates effectively in group projects
His contributions are valued
His career in the international company has progressed

“I have gained confidence in my communication skills and English. I am now more self-assured at work and have the courage to contribute, discuss problems with colleagues and talk more openly to my boss. The coaching has been very effective.” BE, global shipping company, Norway

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 7

Is your Sales Team under-performing?

Before working with us

Some individuals were undervalued
Top performers were very confident
Opportunities were lost
Teamwork was under-effective
Bias & assumptions led to under-performance

Solution

OPC’s “DISC For Sales Teams”

DISC Profiling
DISC Workshop & Action Plan
Implementation
Phone Reviews
Quarterly Reviews

Better understanding of customers
Better matching of customer to salesperson
Better teamwork
Raised productivity
Raised sales

“I recommend DISC For Teams because I thought it was good. We understand difficult customers better and work together to deal with them successfully.” AF, Sales Director, London

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 8

How do you get more from your team and better team-work?

Before working with us

Back Office team felt undervalued
Sales performers seem dismissive
Poor teamwork
“Them and Us” attitudes

Solution

OPC’s DISC For Teams

DISC Profiling
DISC Workshop & Action Plan
Implementation
Facilitated Review Meeting

Better understanding
Better teamwork
Raised productivity

“I’ve changed a lot. I used to worry and hesitate. Now when the deadline is close, I just decide and apologise after. It makes me much more efficient.”
MH Office Manager “My relationship with my boss is transformed because we understand each other better”
KC, Finance

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 9

Are you too quiet – so you are ignored in meetings?

Before working with us

Colleagues thought she was weak and had no ideas
Ideas they discuss are banal, not innovative
She had valuable experience and opinions which she did not share
She felt frustrated and wanted to change

Solution

The OPC Powerful Influencer

Measures the impact of your current style
Works with you to replace habits that don’t work
Supports you in embedding new ones
Measures results

She volunteers for tasks
She speaks up and and shares information
Her contribution is valued
She is promoted
She enjoys her job more

“I was like the wallpaper. Some people are amazed (at the change in me). It changed my attitude so that I am more open in a range of different tasks – I participate more, give my opinion and speak up in meetings. Now when I’m invited to manage a project or present information to a group I step up willingly and volunteer.” JN, Project Manager & Foreign Liaison

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 10

Is one of your team abrasive with peers, managers, reports?

Before working with us

The team was demotivated
Some team members were upset or angry
She lost time getting buy-in
No promotion possibilities
Warning from HR about performance

Solution

OPC’s Communication Style Changer

Skills Audit (face-to-face)
Communication Style Changer programme (6 months by weekly phone session)
Measuring results

More understanding of how she is perceived
More open to others and their views
Less defensive to criticism
Calmer and more controlled

“From what she was like 6 months ago I’d never have expected this to happen. She has changed in the way she approaches things, delegating, as a person. She is listening more. Her project presentation at the EMEA meeting was by far the best. ” TP, Digital Marketing Leader

Contact Alison Haill on +44 1865 436791. Or click here to use our contact form.

Problem 11

Have you got a key employee whose writing is worryingly poor?

Before working with us

writing a short report took him several hours
he avoided writing
emails to customers were short to the point of brusque
punctuation was lacking or wrongly used
he did not differentiate successfully between formal and informal style

Solution

OPC “Bespoke Professional Writing”

1. Skills Audit & Profiling
2. Intensive Training Phase
3. Advanced Phase
4. Lighter Touch
5. Support Review

o Writing time is reduced by 300%
o Greater personal confidence
o Better sales results
o Customer loyalty improved