Conversation – effective enjoyable conversation – is an art. Conversation is also an essential business skill. This is more true today than ever before because of our business lifestyle. The more we use the internet, the more estranged some of us are becoming from our colleagues. And we are getting busier. Or it feels like… Read more
Kissing hello: meaningful or meaningless?
I recently wrote an article on the kissing as a greeting, when you work internationally. In the UK, we don’t have a rule about kissing hello. Generally speaking, I think we just make it up and improvise. At the same time, some behaviours are emerging as accepted or expected. The question is: what is acceptable… Read more
How many kisses make a greeting?
I was struck by how many kisses make a greeting in France. Up to 5 depending on where you live (or maybe it also depends how much you like your friend) as you can see in the map here. Then I thought: what advice would I give someone from… Read more
Leadership Communication – Psychopathic by Mistake?
I recently read an interesting article in the Telegraph on the subject of psychopathic traits among leaders in top corporations. When we think of psychopaths it’s likely to be high profile criminals or Hollywood portrayals like Hannibal Lecter, that come to mind. But psychopath doesn’t mean killer. Typical traits According… Read more
Language of Leaders…Is it a Dog’s Life in your Team?
Years ago I was invited to create a workshop called “Mind Your Language”. It was for a roomful of engineers who worked globally and in multi-nationality teams. The idea was to alert the Brits to speaking in a more accessible form of English and to open the discussion… Read more
C-IQ, Neuroscience and Hormones at work
I spoke recently to a select audience of 40 on “The Neuroscience of Engagement” at the Business in Oxford 2017 trade show event. I was delighted to have this opportunity to share some ideas from the recent work of Judith E Glaser on Conversational Intelligence® (C-IQ®). Whether staff are engaged at work… Read more
Thinking of change? S-Factor Thinking 2
In my last blog, I talked about using The S-Factor to help you focus your thinking on Strengths and Successes. This is a good first step to reviewing how your life is going. Here’s the next step. If you want to make changes…. Start with the S-Factor questions (see… Read more
How are you thinking? S-Factor Thinking 1
It’s a good time of year to take stock of your mindset and thinking habits. Every time of year is the right time for this! Are you stuck with habits that make life happier or ones that drag you down? Here are two S-Factor questions to start with:… Read more
Use the S-Factor to boost Team Thinking
In a recent blog, I suggested that noticing your successes and strengths using the S-Factor releases your confidence and creativity. This is a useful way to boost thinking in your teams too, meeting 1;1 or with the whole team. The S-Factor at work Start meetings with the S-Factor…. Read more
New Role? New Job? New Leader?
What is the key skill you need in a new leadership role? It’s hard to choose since there are so many essentials, from Strategic Vision, Decision-making and Drive to the many People Skills it is important to master. Leaving aside the others, let’s focus on Soft Skills – hard… Read more
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