Eureka! Eight years ago I coined the term The S-Factor. I even wrote a book with that as the title*. And now it’s more relevant and front-of-mind than ever. What is The S-Factor The S stands for successes and strengths and the S-Factor credo is that we need to spend time focusing on our strengths… Read more
Boost your Leadership Communication 2: Listening
Hush … what can babies usefully teach us about communication? If you think of babies, they listen before they speak. It’s by listening that they learn to speak. In fact, they’ve internalised all the grammar rules by the age if two – just by listening. So a baby is a better symbol of the importance… Read more
Case-study: from bored to engaged and confident
What we notice is this: whatever the level of success or the job title at work, a lack of confidence can strike at any time. Or it can be tolerated for years until you decide to deal with it. Here’s the case-study of a recent client based in France. The Problem (the client’s words) I… Read more












